Troubleshooting

Find solutions to common issues you might encounter while using the Meshy Maya plugin.

Common Issues

Plugin Not Loading

Problem: The Meshy plugin doesn't appear in Maya after installation.

Solution:

1. Verify that you have installed the plugin for the correct Maya version 2026
2. Check the Maya plugin manager to ensure the plugin is enabled
3. Restart Maya after installation

API Connection Issues

Problem: Unable to connect to Meshy API or download assets.

Solution:

1. Verify your API key is correctly configured and your subscription has not expired
2. Check your internet connection
3. Ensure your firewall is not blocking the connection

If you continue to experience issues, please contact our support team.